Privacy Policy

🔒 PRIVACY POLICY
Effective Date: [01-03-2026]
At Arvi Sutra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1️⃣ Information We Collect
When you place an order or contact us, we may collect:
• Full Name
• Phone Number
• Email Address
• Shipping & Billing Address
• Payment Information (processed securely through third-party gateways)
We may also collect basic browsing information such as IP address and device type to improve website performance.

2️⃣ How We Use Your Information
We use your information only for:
• Processing and delivering your orders
• Communicating order updates
• Scheduling pre-dispatch video calls (if requested)
• Customer support
• Improving our services
We do not sell, rent, or share your personal information with third parties for marketing purposes.

3️⃣ Payment Security
All online payments are processed through secure and trusted payment gateways.
Arvi Sutra does not store your card or banking details.

4️⃣ Cash on Delivery (COD)
For COD orders, your contact number may be used only for order confirmation and delivery coordination.

5️⃣ Data Protection
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online transmission is 100% secure, and we encourage customers to use trusted networks while shopping.

6️⃣ Cookies
Our website may use cookies to enhance your browsing experience. Cookies help us understand customer preferences and improve functionality.
You can disable cookies through your browser settings if preferred.

7️⃣ Your Rights
You may request to:
• Access your stored data
• Update incorrect information
• Delete your data (subject to legal requirements)
To make such requests, contact us at:
📧arvisutra@gmail.com

8️⃣ Changes to This Policy
Arvi Sutra reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page.
🌿 Our Commitment
Your trust matters to us.
At Arvi Sutra, we value transparency, security, and respect for every customer.