Shipping and Delivery

📦 SHIPPING & DELIVERY POLICY
Effective Date: 01-03-2026
At Arvi Sutra, we ensure that every order is carefully packed and delivered safely to your doorstep.

🧵 Order Processing Time
• All orders are processed within 2–4 business days after confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• During festive seasons or sales, processing time may be slightly extended.

🚚 Delivery Timeline
• Standard delivery within India takes approximately 4–7 working days after dispatch.
• Delivery timelines may vary depending on your location and courier partner.
• Remote areas may require additional delivery time.

💵 Cash on Delivery (COD)
• COD is available for selected serviceable pin codes.
• COD orders may require confirmation via call or WhatsApp before dispatch.
• Arvi Sutra reserves the right to cancel unconfirmed COD orders.

📍 Order Tracking
• Once your order is shipped, tracking details will be shared via SMS or email.
• Customers are responsible for providing accurate shipping details.
If incorrect address or contact information is provided, Arvi Sutra will not be responsible for delivery delays or losses.

📹 Pre-Dispatch Video Call (Optional Service)
We offer a live video preview before dispatch upon request.
This allows you to see the fabric texture, color, and detailing for complete confidence in your purchase.
Video calls are scheduled after order confirmation.

⚠️ Delays
While we strive for timely delivery, delays may occur due to:
• Courier service issues
• Natural calamities
• Government restrictions
• High seasonal demand
Arvi Sutra is not liable for delays caused by third-party courier partners.

🌿 Our Commitment
At Arvi Sutra, every parcel is packed with care and attention.
We are committed to delivering breathable, premium cotton fabrics safely and efficiently.